In order to avoid any misunderstandings regarding reservations, the following are our terms of trading.

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Once your deposit has been paid Scout & Hunter deem this being an acceptance of our trading terms and conditions.

 

Confirmation by Customers

• All Catering bookings are considered provisional until the receipt of a 25% deposit.

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Amendments and Final Numbers by Customers

• 14 days prior to the function no changes will be accepted, this includes catering numbers, final details on timings, food and special instruction

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Deposits, Payments and Cancelation Policy

• A deposit of 25% of the final price is expected to make a firm booking. The outstanding balance is to be paid at least 72 hours prior to eating time. Payment can be made via Credit / Debit Card or Bank Transfer. Please note that Credit Cards will incur a 2.5% service charge. We do unfortunately not accept Cheques.

• The deposit is non-refundable.

• Cancellations within 14 days prior to your function will incur the full cost

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General Liability

• We do not accept liability for any failure to provide the service contracted which are due to circumstances beyond our control, including electricity and water failures, or fire alarm evacuation.

 

Public Liability

• To protect ourselves against any 3rd Party Claims, Scout & Hunter has obtained Full Public Liability insurance. Proof of certification will be provided upon request.

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Leftover Food Disclaimer

• In leaving any food after the event in your care, you acknowledge that you will be responsible for the safe storage of the food and understand that this agreement is on the basis that we will accept no liability in respect of the food. For any further guidelines on safe storage of food, please visit: http://www.foodsafety.gov/keep/charts/storagetimes.html

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Fuel Surcharge

• A fuel surcharge will apply depending on the distance we have to travel to the venue. 

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Staff Travel Time

• A Staff Travel charge of £10 per hour will be charged per staff member. This is for time spent on the road.

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Traffic

At Scout & Hunter catering we always aim to beat the traffic through early departure from our premises. If however we should be held up in traffic we cannot be held responsible if the service is not delivered on time.

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Mobile Bar Terms

 

Please Note: Terms below apply only when you have booked a Mobile Bar from Scout & Hunter

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Payment Terms

• As described above. The booking is only secured upon receipt of a deposit. The remainder is payable on the day of the event (balance of bar tabs)  or before the event. Scout & Hunter Catering does reserve the right to ask for the balance to be paid in advance at any time.

 

Supply Terms

• Unless agreed otherwise Scout & Hunter will be the sole drinks supplier and distributor for the duration of the event. This includes all alcoholic and non-alcoholic drinks and any other beverages served. Any unapproved drinks brought onto the premises will result in the loss of the deposit.
   

Breakages

• Any breakages will be charged for at £1 per glass.

 

Wet Bar Cancellation

• In the event of cancellation by the client, the following charges will be incurred

  • 3 months prior to 50% of the total quotation

  • 1 month prior to 100% of the total quotation

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Cancellation of a Cash / Dry Bar

• A £500 cancellation fee will apply if cancelled 1 month prior to the event.

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Temporary Event Notices

• The client needs to ensure that he/she is in possession of a Temporary Event Notice (TEN) if applicable. The client will also send Scout & Hunter a copy of this notice or license 14 days prior to the event. The notice must clearly say that the sale of alcohol will take place and the duration or time needs to be specified. If TEN is not received by Scout & Hunter within the time specified, it will be assumed that the TEN has been granted and will be the sole responsibility of the client. Scout & Hunter would not accept any liability.